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What should I do if my order says it was delivered, but I haven't received it?
If your order is marked as delivered but you have not received it yet, please wait up to 3 days as the package might still be in transit or with a neighbor. Meanwhile, you can check if the delivery address is correct. If you still haven’t received yo
Can I update my shipping address after the order has been shipped?
If your order has already been shipped, we unfortunately cannot update the address for that order. However, you can update your address in your account settings to ensure future orders are sent to the correct address. You can also reach out to the ca
What’s your return policy?
We have a 60 day return policy for first time customers (your first order). Which means you have 60 after receiving your first order to request a return.To start a return, you can contact us at [email protected]. We’ll send you instructions on how and
How do I manage my subscription?
Simply visit https://getpow.co/subscribers. Click on "Manage Subscription", enter your email or phone number to get a log in code. Once you log in you can make any adjustments to your subscription like:. If you have any issues just email us (hello@ge
How can I redeem my loyalty reward points?
We have an incredible loyalty program to reward you for being an incredible customer!. Here’s how you can log in and redeem your points:. ✨ We also made this short video to walk you through the steps visually:. Click here to watch the step-by-step tu